StayIndex.io

Privacy Policy

Last updated: March 12, 2026

StayIndex.io (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use StayIndex.io and related services (the “Service”).

By using the Service, you agree to the collection and use of information described in this policy.

1. Information We Collect

Information You Provide

  • Email address used to access your profile
  • Profile data you choose to add (hotels, travel plans, ratings, preferences)
  • Messages or inquiries sent to us

Email Forwarding

If you forward booking confirmations or travel emails, we may process contents to identify hotel information and extract relevant details (such as hotel name, stay dates, and confirmation details).

We do not intentionally collect unnecessary personal information beyond what is required for verification.

Automatically Collected Information

We may collect limited technical information such as IP address, browser/device type, pages visited, and basic usage analytics to improve the Service.

2. How We Use Information

  • Operate and maintain the Service
  • Create and maintain user profiles
  • Verify stays from forwarded emails
  • Improve functionality and user experience
  • Prevent fraud and abuse
  • Respond to support requests

We do not sell your personal information.

3. Public Profile Information

If you share your StayIndex profile publicly, hotels listed, ratings/comments, and your username may be visible. You control what information you include.

4. Data Storage and Security

We take reasonable measures to protect information on our systems, but no internet service can guarantee absolute security.

5. Third-Party Services

We may use third-party providers (for example, email delivery, hosting, and analytics) that process information on our behalf to operate the Service.

6. Data Retention

We retain information as long as needed to operate the Service and support your account. You may request deletion by contacting us.

7. Children's Privacy

StayIndex.io is not intended for individuals under 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this policy from time to time. Updates are posted on this page with a revised “Last updated” date.

9. Contact

Privacy questions or deletion requests: help@stayindex.io